Showing posts with label best buy. Show all posts
Showing posts with label best buy. Show all posts

Friday, November 25, 2016

Black Friday Complaints from Target, Walmart, and Best Buy


First, my thanksgiving complaints start with Walmart. I went to the Walmart store in Stephenville, Texas on Thanksgiving to shop for some of the bargains that they had.  After I had gathered my things and got to the cash register.

I watched as they made us stand in line a good ways from the cash register--they called a person whom they wanted to go to the cash register.

I asked what was their system because I had been in line before several of the ones that they called before me--she said I don't know we call the ones  that we see --I am not sure.

Monday, July 25, 2016

Angry Over Best Buy Return Problems

I wanted to express my displeasure with a Best Buy return problem. My husband and myself purchased an Over the Range Microwave for Christams on Dec. 20 (order BBY01-774861021619). With the Holidays and having other appliances being delivered, we did not take out of the box until mid January.

Problems with Best Buy Chat Support [Transcript]

I had a horrible experience with Best Buy customer chat. First I chatted with roy then with supervisor elman, very disappointed that $30 would make me never use best buy again. I attached the transcript below.

Reporting Poor Best Buy Customer Service to Corporate

So I have been a long time customer of Best Buy and would consider myself a very fair person. Over the last week I have spent $2,000+ in two different Best Buy locations (purchased two laptops, accessories and a video game). One of the laptops I purchased was found on a competitors website two days later for $110 less than what I paid for it.

My Complaint to Hubert Joly, CEO of Best Buy

This is a copy of an email I also sent to Hubert Joly, CEO of Best Buy, about their Rewards program. Dear Mr. Joly, I am writing to you to file a consumer complaint with your Rewards program. I was most pleased when I made a couple large purchases recently at my local Best Buy store in Chicago and subsequently received $405 in Rewards certificates.

Best Buy Geek Squad Just Lost a Customer

Around noon on 24-Jul-2016 I went into Best Buy with my 4 year old personal computer to get it looked at due to it beeping and having a black screen.  I entered the store and moved to the Geek Squad customer service area.  In this area I was asked if I had an appointment to which I stated no.  You see it has been a couple of years since the last time I used the Squad but at that time there was no appointment slots in the process.

Sunday, April 3, 2016

6 Things I Hate about Best Buy Corporate

If I could give less than one star on my Best Buy review I would.  This experience has been a nightmare returning a simple item. They should go out of business, customer service is a foreign language to them. I just want a new fridge but this is ridiculous.

Monday, March 21, 2016

Best Buy Customer Service Desk is a Joke

I went into the Best Buy in Middletown, NY to make a return on 3/19. I had a HDMI cord in its original packaging, with the receipt, in the bag I received when purchased. Because it was bought more than 30 days ago, I could not return it.