Showing posts with label delta airlines. Show all posts
Showing posts with label delta airlines. Show all posts

Friday, July 29, 2016

Delta Airlines Overcharges Customers $125 Bag Fees

I was charged $125 by Delta billing department for my suitcase as they said is was over weight by 13 pounds but I could not at the time take anything out cause I had nothing to carry it with. I paid $25 for the same suitcase in Fort Lauderdale on the way up and $125 for the way back same weight and suitcase, doesn't make sense.

Delta Airlines Customer Service Was Unacceptable

I normally am not too irritated and never complain regarding moderately delayed Delta flights.  However, the hassle I experienced on Friday May 29th trying to get home to Chicago, IL (ORD) from San Antonio, TX (SAT) was just unacceptable customer service.  I am not oblivious to the plight of airline operations.  There was a door light on so we had to do an emergency stop in Des Moines, IA.