Constantly Calling Sprint Customer Care Phone Number

I've had to call sprint customer care at least 10 times in the last 2 days to get my upgrade on a purchase through Best Buy. I paid out my plan for an early upgrade for both mine and my son's phone. I was admitted to the hospital for cardiac reasons. When my son went to Best Buy to Pre-order his phone on Thursday my line was eligible for the upgrade.

Problems with Sprint Family Plan Customer Service

Been a Sprint customer for over 5+ years on a family plan. My mom finally decided to take her business elsewhere after herself having numerous issues.

Dropped calls, months of bad service while new towers where being installed, bill issues and to cap it off let's just say being on phone with customer service for 4 hours, for a situation which was then resolved by stopping in a store for 10 minutes).

Reporting Broken Galaxy S4 to Sprint Customer Service

Back in January, I called Sprint customer service and informed them that I had accidentally broken my Galaxy S4 phone by dropping it.  At this time, I also asked them to turn off my phone since the phone was no longer functional and I had already purchased a phone with a different service carrier.  Sprint kept that phone on and has kept sending me bills for up to $401.00 and they have even gone so far as to report me to a credit collection agency.

Sprint's Cut Your Bill in Half Scam Promotion

I am researching ways to reduce my phone bill.  I discovered Sprint's cut your bill in half promotion.  I uploaded a PDF of my bill ($177.78, which includes taxes and surcharges) and was sent a quote for $105.75. Not exactly half my bill but it still sounded great. Then I read the small print. This quote does not include taxes and surcharges. Also, it does not include any monthly payment plans for purchasing a phone. That's OK. We pay $18 a month for one phone.

Sprint Customer Service Number Hours? Good Luck With That

I have been a Sprint customer since 2000 and have had very few customer complaints about Sprint or it's service. I recently took advantage of my upgrade eligibility and got a new cell phone Saturday.

I was told of the contract and plan information and was also told that I would be charged a $36.00 activation fee.I have a $412 credit with Sprint and have been trying to collect for several months.

All the 1-800 Sprint customer service numbers send you to a non American answering service that puts you on indefinite holds with no solutions. Shame on Sprint and definitely something to consider when looking for a cell phone!

Customers Ready to Cancel All Sprint Services

I signed up with Sprint services by phone three months ago, I was told my payments would be 110.00 a month every month at the store. First payment arrived , No problem 110.00 like we discussed and then from there on in, its been hell. Second month I contacted Sprint and was treated complete like garbage, told basically my bill went up to 135.00 then I was put on hold for around ten minutes.

Furious at Sprint Customer Service Employees for Being so Rude

I was a Sprint customer from 1999 until 2014. I left after many frustrating dealings with Sprint customer service. I got a postcard in the mail the other day stating I could get 50% of all services if I switched back to Sprint from Cricket Wireless (AT&T) before 2/8/16.

After 16 Years As a Customer Sprint Slaps Me With $200 Early Termination Fee

I was a Sprint customer of almost sixteen 16 years with great account history. In March of this year I changed my phone to a Samsung5s.

I was on a month to month plan because my two year contract had finished and according to all the Sprint Reps I was grandfathered into the plan i had. In March of this year I bought a Samsung 5s.

I was told by the customer service agent in Woodbridge, Va. Specifically that after paying for the phone to 24 months I will have the option to keep it and or upgrade to the latest phone of my choice.