Pissed Off at AT&T Customer Service

I have been a loyal customer of AT&T for over 6 years. Over the years, for the most part AT&T has always been kind and courteous. Recently however,  a u-verse was installed in our business.   Later I was called by a customer service employee of AT&T explaining that they were going to increase my speed from 12 to 18 or close with no extra cost.

AT&T Corporate Treating their Customers Poorly

To whom it may concern, this is my complaint against AT&T corporate office. Notice: All of the following I have recorded conversations ranging from 2 minutes to 30 minutes long. On March 16th I called ATT for information to have a broadband internet connection installed in my home.

5 Things I Hate about AT&T Corporate Policy

​I switch service from r​regular landline to U-verse and internet for my Senior mom.  Internet setup was two weeks late with install charge that I was told would be a free install. Before switching a U-Verse/Internet account my account was done via auto pay and I ask that the new account be setup under the same auto-pay credit card.  That did not happen​!

Dear AT&T Corporate Headquarters -- You Suck

I had a landline phone so I decided to get the internet, well they bundled me with the uverse phone, internet and direct tv all together. I've had direct tv for almost 11 years. When I started having problems with the AT&T uverse phone the same day I got it. They sent a tech guy the next day to resolve the situation.

AT&T Customer Service is Turning Loyal Customers Away

Where do I begin (deep sigh). I have been a loyal customer of AT&T for years. I recently got laid off, and I'm trying my best to catch up with my bills. I called AT&T and spoke with a manager (Janet) on: Monday (03/21/16) @ 12:20 PM for 20 minutes.

AT&T Contract Problems Under Warranty

I have been an AT&T customer for over 20 years, I went to an AT&T store because my cellphone broke and was not under warranty and the AT&T next contract did not expire until Feb. 2016, the store rep told me to just add another line to my account and transfer my number to the new phone and come Feb.

The AT&T and DirecTV Merger is a Scam

I want AT&T to be aware of what Dirert TV is doing to get new customers since you acquired some interest in the company last June. 

Can I Sue AT&T for Damaged Property?

I want to file a claim against AT&T for a damaged fence. I have been having an issue with AT&T and I writing to the Public Utilities Commission to file a complaint and get some assistance. They have uprooted my fence and still will not come to fix it.

How Do I Complain to Apple about AT&T?

My iPhone 4 was not working well so I went to AT&T store. They told me because Apple stopped servicing the iPhone 4 in order to force consumers to upgrade their phones. They said it is a bad thing to do but good for Apple's stock.

I could not fight with Apple and i need my phone work normal so i purchased a iPhone 6. I charged phone the night before, the next morning it was only 43% charged. This is where my complaint against Apple started.

AT&T Tops Forbes Worst Customer Service List

Government approval ratings are at an all time low. According to the latest CNN poll, just 13% of Americans agree that the U.S. government can be trusted to do what is right always or most of the time. Now new customer service data from Forbes released last month shows that companies like AT&T may be headed in that direction.

Hey let's be honest with ourselves. It's not easy when your AT&T and answer to 120,000,000 wireless customers each day. Still, with big customer challenges comes big opportunities.