Dish Network Transfer of Account After a Death

In October 2012 I notified Dish Network billing department by phone to advise the company that my partner of 37 years was deceased and I would like to transfer the account into my name. A Dish Network representative confirmed my name as it should appear on the billing statement and asked for my social security number as the last four digits would act as my security code for verification purposes.

Dish Network Rep Threatened Me For Wanting to Cancel

I recently called in to cancel my service; I have been a customer with Dish for quite some time. I had previously called in to see if I could get a better rate. I was being charged about 150.00 monthly and had been seeing many rates a lot cheaper, not to mention I feel I was misled with the Hopper (I really did not see any difference in the regular DVR service I had before I moved and was convinced to try the Hopper).