Costco Poor Quality Diamond Jewelry and Customer Service

Had called L.A. district manager and left her 2 messages to call me to in January and February and she never called me regarding the unjustified cancellation of (2) business memberships, one of them over 15 years old, and a new one.

Dear Costco Customer Service, You Just Lost a Customer for Life

I would like to start this email saying that I never in my life have complained about customer service. But I was treated so poorly at your Maui location that I searched hours for a place to place my complaint. We started our weekly, yes I said WEEKLY shopping at Costco around 1:30 and got done round 3:30. When we went to wait in line to exit.

Approaching the exit, I noticed an employee standing outside the exit ,staring at me rather intently. He stared at me so aggressively that it made me feel EXTREMELY uncomfortable. Soon it was our turn to hand the door attendant our receipt.

The man immediately approached our cart and DEMANDED that I open my baby bag and let him search. This has never happened to me in my whole life of shopping at Costco. Nevertheless, I obliged. He and the door attendant proceeded to rip apart my bag grabbing my newborn daughters formula, touching her clothing and diapers.