I have received good experience with AT&T cell phone usage so thought Direst TV was going to change their ways even though they are facing numerous law suits for poor practices.
On September 18, 2015 I called Direst TV to get a quote for service and talked to Connie. She quoted me $84 per month for the Choice package. I asked her if this included Internet and wireless service. She said it didn't but we could reduce our fee $4 by the packaging effect.
Also, she said that since we are AT&T customers (auto billing) we can get $10 off our monthly bill for a total of $74 per month. At this point she should of advised us that Century Link is a separate company and we should contact them concerning charges or provided us with the actual costs.
But without this information this sounded great since this was saving us about $100 per month from our existing provider. Yesterday we received a bill from Century Link for $104.07 for the Internet and wireless service.
This was a shock. We were led to believe this charge was included in the $74 that would be billed by AT&T. I would be OK if Direct TV had leveled with us that Century Link was a separate company and provided the true story.
Checking with Century Link we were advised that our charge will be reduced to approximately $40 per month after 3 months. This will help some.
